Director, Corporate Information Technology
Please note this is for San Francisco, CA, United States. You only need to apply to one location if there are multiple listed for the job.
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK
The Director of Corporate Information Technology will lead the strategic and operational direction for IT Engineering, Client Hardware Support, IT Support, and AV services. This role will be responsible for a high-performing team to ensure the company's IT infrastructure and services run smoothly and meet the evolving needs of the business. The Director will closely collaborate with both internal colleagues and external vendors to stimulate innovation, improve efficiency, and deliver outstanding service in all IT areas.
WHAT YOU'LL DO
- Be responsible for IT Engineering, ensuring the design, implementation, and maintenance of critical infrastructure aligns with business objectives and industry standards.
- Lead the IT Support, Client Hardware Support, and AV teams, ensuring high-quality support and service across all levels of the organization.
- Develop and implement IT policies, procedures, and standard methodologies, driving continuous improvement and encouraging a customer-focused IT culture.
WHAT YOU'LL BRING
- Extensive experience in leading IT teams across engineering, support, and AV functions, with a strong emphasis on operational excellence.
- Deep technical knowledge in IT infrastructure, hardware, and AV systems, as well as experience managing large-scale IT support operations.
- Excellent leadership, communication, and collaboration skills, with the ability to influence collaborators at all levels and drive projects involving multiple functions.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Req ID: 24393