Frequently Asked Questions

Ripple is the leading provider of digital asset infrastructure for financial institutions—delivering simple, compliant, reliable software that unlocks efficiencies, reduces friction, and enhances innovation in global finance. Ripple is a technology company and XRP is an open-source digital asset native to the XRP Ledger blockchain.

Ripple’s payments, custody and stablecoin solutions leverage XRP and XRP Ledger technology to empower global banks, fintechs, crypto businesses and more to tokenize, store, exchange and move value in a seamless, secure and compliant way.

Ripple is not a publicly traded company. Some individuals may be able to purchase Ripple shares on the secondary market, and should reach out to those platforms directly for more information.

Ripple is a privately-owned company governed by a Board of Directors.

Ripple Payments is Ripple’s B2B cross-border payments solution which leverages the power of blockchain and crypto technology to deliver real-time global payments. Our proven technology and global network enable cross-border payments that are faster, more reliable and more affordable for banks, fintechs, crypto businesses and their customers.

Ripple USD (RLUSD) is Ripple’s USD-denominated stablecoin, designed to maintain a constant value of one US dollar. RLUSD is issued natively on the XRP Ledger and Ethereum blockchains, and is fully backed by a segregated reserve of cash and cash equivalents, redeemable 1:1 for US dollars. RLUSD enables real-time, secure, compliant payments and easy fiat to stablecoin on/off ramps for exchanges, fintechs, crypto onramps, and more.

RLUSD is currently listed at a number of exchanges around the world. For a complete list of venues and exchanges, visit our stablecoin solution page.

Ripple Custody is the industry standard for institutional, bank-grade digital asset custody, and RWA tokenization solutions. Ripple Custody uses self-custody technology to provide a single platform for banks and crypto companies to securely store, manage and access digital assets on behalf of themselves and their customers.

No, Ripple is a B2B technology company providing SaaS-based solutions for our customers, some of which are neobanks.

Ripple works with global financial institutions, including banks, crypto companies, and fintechs. For a sample list of customers, check out our customer case studies page.

In December 2020, the U.S. Securities and Exchange Commission (SEC) filed a case against Ripple alleging that Ripple’s sales and distributions of the digital token XRP constituted an investment contract and thus were subject to registration under the Securities Act of 1933. The ruling hinged on whether the digital token XRP is a security under securities laws; and therefore, if Ripple’s sales or distributions of XRP were securities transactions.

On July 13, 2023, Judge Analisa Torres of the U.S. District Court of the Southern District of New York issued her opinion ruling that XRP, in and of itself, is not a security. 

For additional background on the case, check out the fact sheet. Updated information on appeals can be found here.

Ripple invests significant time, effort and resources into its intellectual property. We currently do not license rights to use the Ripple logo to third parties we do not have a business relationship with. Doing so would weaken our trademark protections. Accordingly, while we appreciate your enthusiasm for Ripple, we aren’t able to grant permission to use the logo at this time.

XRP is the native token to the XRP Ledger, similar to ETH for the Ethereum blockchain or BTC for Bitcoin. XRP facilitates transactions on the network, protects the ledger from spam, and bridges currencies in the XRP Ledger’s native decentralized exchange (DEX). 

XRP supports large-scale applications and projects for developers, businesses and financial institutions. It’s one of the only cryptocurrencies determined not to be a security in the United States, and with a foundation of regulatory clarity in several other countries.

Ripple is a technology company and XRP is an open-source digital asset native to the XRP Ledger blockchain. Ripple uses XRP and XRP Ledger technology in its solutions because of their inherent speed, security and proven reliability for over a decade. Ripple is also a holder of XRP and one of many developers contributing to the XRP Ledger.

XRP is available for purchase on several global exchanges. Ripple does not endorse, recommend or make any representations with respect to exchanges or purchasing XRP. It’s advisable to always conduct your own due diligence before trusting any third party or third-party technology.

Every exchange has a different process for trading XRP and their customer support, policies and practices may vary widely. It’s advisable to conduct your own due diligence before trusting any third party or third-party technology. Please note: as gateways and exchanges are independently owned and operated businesses, Ripple has no power or authority to escalate or resolve issues at individual exchanges. Please contact the exchange, as they may have additional information regarding the status of your transaction. If you’ve sent XRP to an address requiring a destination tag:

• Please check if you have the wrong destination tag. If you have no existing or an incorrect destination tag, you’ll need to contact the receiving wallet/exchange to locate your XRP and see if they can credit the XRP to your account. You can validate if the transaction was properly received by viewing the XRP ledger. This link can help you research account and transaction activity.

• If you include the correct destination tag but still do not see your transaction, exchanges can experience delays in properly crediting XRP to your account. You will need to contact the exchange directly.

We are sorry to hear about your experience. Please know that Ripple does not own the XRP Ledger and therefore does not have the power to reverse transactions, even in the case of a reported theft. If you still wish to report the activity, we encourage you to submit a report through the Federal Bureau of Investigation’s Internet Crime Complaint Center (IC3): www.ic3.gov/complaint and with your local law enforcement agency.

No, Ripple does not endorse, recommend, represent or provide service on behalf of any digital wallets. It’s advisable to always conduct your own due diligence before trusting any third party or third-party technology. If you are experiencing issues with your digital wallet, we encourage you to contact them directly.

We understand that a situation like this can be incredibly challenging. If you suspect you may be a victim of a crypto scam or have spotted a scam, below are some steps to take:

• Immediately submit a report to the FBI Internet Crime Complaint Center and IC3.

• To report a website, use this form to submit the URL to Google which may be escalated to a third party for further investigation.

• If in the US, you should also contact your local FBI Field Office and provide as much transaction information as possible.

For more information, please refer to our blog post about Ripple giveaway scams for next steps or reach out to inquiry@ripple.com

We encourage you to conduct your own due diligence on any giveaways before you participate to ensure their authenticity. Many purported crypto giveaways are scams. If you suspect you have spotted a giveaway scam, please read our guide to learn more or reach out to inquiry@ripple.com.

XRPL is a secure, cost-efficient, decentralized layer 1 blockchain intentionally designed for finance use cases that has enabled the tokenization and movement of value for over a decade.

• 100+ validators secure the network, operated by universities, exchanges, businesses, and individuals.

• 2.8B+ transactions processed representing over $1T in value moved between counterparties since 2012.

• Trusted and proven, institutional grade, with decade-long reliability and stability, processing billions of successful transactions.

• World’s first DEX aggregates all liquidity into one protocol making transactions more capital efficient.

The XRP Ledger, a decentralized public blockchain, uses the consensus protocol to verify transactions. In consensus protocol, designated servers—called validators—come to an agreement on the order and outcome of XRP transactions every 3-5 seconds. All servers in the network process each transaction according to the same rules, and any transaction that follows the protocol is confirmed right away. All transactions are public, with strong cryptography to guarantee the integrity of the system.