Ripple Markets DE LLC (NMLS ID: 2314015) is licensed in the following U.S. jurisdictions:
| Jurisdiction | License Type; Number | Governing body |
|---|---|---|
| Alabama | Money Transmitter License; 901 | Alabama Securities Commission |
| Alaska | Money Transmitter License; AKMT-016737 | Alaska Department of Commerce, Community and Economic Development, Division of Banking & Securities |
| Arizona | Money Transmitter; 1041614 | Arizona Department of Financial Institutions |
| Arkansas | Money Transmitter License; 129566 | Arkansas Securities Department |
| Colorado | Money Transmitter License; 500319 | Colorado Division of Banking |
| Connecticut | Money Transmission License; MT-2314015 | Connecticut Department of Banking |
| Delaware | Check Seller, Money Transmitter License; 038949 | Delaware Office of the State Bank Commissioner |
| District of Columbia | Money Transmitter License; MTR2314015 | District of Columbia Department of Consumer and Regulatory Affairs |
| Florida | Money Transmitter License; FT230000514 | Florida Office of Financial Regulation |
| Georgia | Seller of Payment Instruments License; 2314015 | Georgia Department of Banking and Finance |
| Idaho | Money Transmitter License; MTL - 336 | Idaho Department of Finance, Securities Bureau |
| Illinois | Money Transmitter License; MT.0000465 | Illinois Department of Financial and Professional Regulation |
| Iowa | Money Services License; 2022-0165 | State of Iowa Division of Banking |
| Kansas | Money Transmitter License; MT.0000234 | Kansas Office of the State Bank Commissioner |
| Kentucky | Money Transmitter License; SC805989 | Kentucky Department of Financial Institutions |
| Louisiana | Sale of Checks and Money Transmitters | Louisiana Office of Financial Institutions |
| Maine | Money Transmitter License | Maine Department of Professional & Financial Regulation, Bureau of Consumer Credit Protection |
| Maryland | Money Transmitter License; 2314015 | Maryland Commissioner of Financial Regulation |
| Michigan | Money Transmitter License; MT0024623 | Michigan Department of Insurance and Financial Institutions |
| Minnesota | Money Transmitter License; MN-MT-2314015 | Minnesota Department of Commerce and Financial Institutions Division |
| Mississippi | Money Transmitter License; MT/2314015/2022 | Mississippi Department of Banking and Consumer Finance |
| Missouri | Sale of Checks (Money Transmitter); MO-23-9199 | Missouri Division of Finance |
| Nebraska | Money Transmitter License | Nebraska Department of Banking and Finance |
| Nevada | Money Transmitter License; MT11202 | Nevada Financial Institutions Division |
| New Hampshire | Money Transmitter License; 2314015MT | New Hampshire Banking Department |
| New Mexico | Money Transmission License | New Mexico Financial Institutions Division |
| New York | Money Transmitter License | New York Department of Financial Services |
| New York | Virtual Currency Business Licence | New York Department of Financial Services |
| North Dakota | Money Transmitter License; MT104204 | North Dakota Department of Financial Institutions |
| Ohio | Money Transmitter License; OHMT 249 | Ohio Division of Financial Institutions |
| Oklahoma | Money Transmission License | Oklahoma Banking Department |
| Oregon | Money Transmission License | Oregon Department of Consumer and Business Services |
| Pennsylvania | Pennsylvania Money Transmitter, 103404 | Pennsylvania Department of Banking and Securities |
| Puerto Rico | Money Transmitter License; TM-167 | Puerto Rico Bureau of Financial Institutions |
| Rhode Island | Currency Transmitter; 20234616CT | State of Rhode Island Department of Business Regulation, Division of Banking |
| South Carolina | Money Transmitter License | South Carolina Office of the Attorney General, Money Services Division |
| South Dakota | Money Transmitter License; 2314015.MT | South Dakota Department of Labor and Regulation, Division of Banking |
| Tennessee | Money Transmitter License; 2314015 | Tennessee Department of Financial Institutions |
| Texas | Money Transmitter License; 3541 | Texas Department of Banking |
| Utah | Money Transmitter License; 217 | Utah Department of Financial Institutions |
| Vermont | Money Transmitter; MT-2314015 | Vermont Department of Banking |
| Washington | Money Transmitter (includes Currency Exchange); 550-MT-147181 | Washington Department of Financial Institutions |
| West Virginia | Money Transmitter License; WVMT-2314015 | West Virginia Division of Financial Institutions |
| Wisconsin | Seller of Checks; 226-SOC | Wisconsin Department of Financial Institutions, Division of Banking |
Disclosures
| Jurisdiction | Disclosure |
|---|---|
| Alaska | For Alaska Residents Only: If your issue is unresolved by Ripple Markets DE LLC, +1 (800) 887-4084, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf . Submit formal complaint form with supporting documents:. Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807. If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One. |
| Arizona | If you have a complaint, please contact Ripple Markets DE LLC. at +1 (800) 887-4084 or complaints@ripple.com . If you still have an unresolved complaint regarding Ripple Markets DE LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page https://difi.az.gov/complaint AZ e-Licensing Portal for filing a complaint: AZDFI Consumer Complaint Portal: https://elicense.az.gov/ARDC_FileComplaint AZ Financial Institutions Division: (602) 771-2800 | Toll-free: (800) 544-0708 |
| Arkansas | If you have a complaint, please contact Ripple Markets DE LLC at +1 (800) 887-4084 or complaints@ripple.com . If you still have an unresolved complaint regarding Ripple Markets DE LLC’s money transmission activity, you may file the completed complaint form https://securities.arkansas.gov/file-a-complaint-2/ by e-mailing to ASDInfo@securities.arkansas.gov or by mailing at: 1 Commerce Way, Suite 402 Little Rock, Arkansas 72202 Telephone: (501) 324-9260 Facsimile: (501) 324-9268 |
| Colorado | Colorado State Banking Commissioner CUSTOMER NOTICE Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes. If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information. If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY All complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at: Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202 Email: DORA_BankingWebsite@state.co.us Website: banking.colorado.gov/industry/money-transmitters Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers. Colorado Money Transmitter Customer Notice |
| Connecticut | Connecticut Department of Banking CUSTOMER NOTICE (1) WARNING: LOSSES DUE TO FRAUDULENT OR ACCIDENTAL TRANSACTIONS MAY NOT BE RECOVERABLE AND TRANSACTIONS IN VIRTUAL CURRENCY ARE IRREVERSIBLE.; (2) Virtual currency is not backed or insured by the government and accounts and value balances are not subject to Federal Deposit Insurance Corporation, National Credit Union Administration or Securities Investor Protection Corporation protections; (3) Some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which may not be the date or time when the customer initiates the virtual currency transaction; (4) The value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the permanent and total loss of the value of a particular virtual currency, if the market for that virtual currency disappears; (5) The volatility and unpredictability of the price of virtual currency relative to fiat currency may result in a significant loss over a short period of time; (6) Any bond maintained by the licensee for the benefit of the customers of such licensee may not be sufficient to cover all losses incurred by such customers; and (7) Virtual currency transactions are irreversible and are used by persons seeking to defraud customers, including, but not limited to, a person impersonating a customer's loved one, threatening jail time, stating that a customer's identity has been stolen, insisting that a customer withdraw money from the customer's bank account and purchase cryptocurrency or alleging a customer's personal computer has been hacked. |
| Georgia | Licensed by The Georgia Department of Banking and Finance. (Lic. # 2314015 / NMLS# 2314015). If you have a complaint, please contact Ripple Markets DE LLC at +1 (800) 887-4084 or complaints@ripple.com . If you still have an unresolved complaint regarding Ripple Markets DE LLC’s money transmission activity, you may file it by contacting the Georgia Department of Banking and Finance - Consumer Resources: https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint |
| Kansas | If you have a complaint, please contact Ripple Markets DE LLC at +1 (800) 887-4084 or complaints@ripple.com . If you still have an unresolved complaint regarding Ripple Markets DE LLC’s money transmission activity, you may file it by contacting the Office of the State Bank Commissioner. If submitting electronically, submit your complaint here: https://www.osbckansas.org/consumers/file-a-complaint/ Mail or fax the completed consumer assistance form and attachments to: Kansas Office of the State Bank Commissioner Attn: Consumer Affairs 700 SW Jackson St, Suite 300 Topeka, KS 66603 Fax: (785) 371-1229 Email: complaints@osbckansas.org |
| Louisiana | Please note the license issued to Ripple Markets DE LLC by the Louisiana Office of Financial Institutions does not cover the exchange or transmission of virtual currency. |
| Maryland | If you have a complaint, please contact Ripple Markets DE LLC at +1 (800) 887-4084 or complaints@ripple.com . If you still have an unresolved complaint regarding Ripple Markets DE LLC’s money transmission activity, you may file it by contacting the Maryland Department of Labor. The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding License No. 2314015 and NMLS ID: 2314015 by contacting the Commissioner’s office at: 100 S. Charles Street Tower 1, Suite 5300, Baltimore, Maryland 21202, or (888) 784-0136. Additional information about Ripple Markets DE LLC may be obtained at www.nmlsconsumeraccess.org |
| Minnesota | Ripple Markets DE LLC is committed to combating fraud. If you are located in the State of Minnesota and believe that your account has been accessed without your authorization, you did not initiate a transaction, are not the intended recipient of a transmission, or should you have any other questions or concerns regarding our services, please contact our Customer Support Team by phone at: +1 (800) 887-4084 or via email at complaints@ripple.com . You may also submit a complaint to the Minnesota Department of Commerce by phone at (651) 539-1500 or by mail at Main Office, Golden Rule Building, 85 7th Place East, Suite 280, Saint Paul, MN 55101, or contact the Consumer Financial Protection Bureau for questions or complaints about Ripple Markets DE LLC at https://www.consumerfinance.gov/ or by phone at (855) 411-2372. |
| Mississippi | The Mississippi Department of Banking & Consumer Finance recommends that you attempt to resolve your complaint with the financial institution first by contacting Ripple Markets DE LLC at +1 (800) 887-4084 or complaints@ripple.com to allow the opportunity to resolve the issue(s). If you still have an unresolved complaint regarding Ripple Markets DE LLC’s money transmission activity, you may file you complain online at https://dbcf.ms.gov/complaint-form/ |
| Oregon | If you are located in the State of Oregon and have a complaint, please first contact our Customer Support Team at +1 (800) 887-4084 or email at complaints@ripple.com . If you still have an unresolved complaint regarding our money transmission activity, you may also direct your complaint to the attention of: Oregon Division of Financial Regulation, P.O. Box 14480, Salem, Oregon 97309-0405; +1 (866) 814-9710 (toll-free in the USA). Please visit https://dfr.oregon.gov/ for additional information. |
Standard Custody & Trust Company, LLC (NMLS ID: 2261284) is licensed in the following U.S. jurisdictions:
| Connecticut | Money Transmission License; MT-2261284 | Connecticut Department of Banking |
| Georgia | Seller of Payment Instruments License; 2261284 | Georgia Department of Banking and Finance |
| Iowa | Money Services License; 2022-0208 | State of Iowa Division of Banking |
| Kansas | Money Transmitter License; MT.0000243 | Kansas Office of the State Bank Commissioner |
| Kentucky | Money Transmitter License; SC809275 | Kentucky Department of Financial Institutions |
| Maine | Money Transmitter License | Maine Department of Professional & Financial Regulation, Bureau of Consumer Credit Protection |
| Maryland | Money Transmitter License; 2261284 | Maryland Commissioner of Financial Regulation |
| Minnesota | Money Transmitter License; MN-MT-2261284 | Minnesota Department of Commerce and Financial Institutions Division |
| Mississippi | Money Transmitter License; 2261284 | Mississippi Department of Banking and Consumer Finance |
| New Mexico | Money Transmission License | New Mexico Financial Institutions Division |
| New York | Limited Purpose Trust Charter | New York Department of Financial Services |
| North Dakota | Money Transmitter License; MT104761 | North Dakota Department of Financial Institutions |
| Ohio | Money Transmitter License; OHMT 260 | Ohio Division of Financial Institutions |
| Oklahoma | Money Transmission License | Oklahoma Banking Department |
| Puerto Rico | Money Transmitter License; TM-153 | Puerto Rico Bureau of Financial Institutions |
| Rhode Island | Currency Transmitter; 20244803CT | State of Rhode Island Department of Business Regulation, Division of Banking |
| South Dakota | Money Transmitter License; 2261284.MT | South Dakota Department of Labor and Regulation, Division of Banking |
Disclosures
| Connecticut | Connecticut Department of Banking CUSTOMER NOTICE (1) WARNING: LOSSES DUE TO FRAUDULENT OR ACCIDENTAL TRANSACTIONS MAY NOT BE RECOVERABLE AND TRANSACTIONS IN VIRTUAL CURRENCY ARE IRREVERSIBLE.; (2) Virtual currency is not backed or insured by the government and accounts and value balances are not subject to Federal Deposit Insurance Corporation, National Credit Union Administration or Securities Investor Protection Corporation protections; (3) Some virtual currency transactions shall be deemed to be made when recorded on a public ledger, which may not be the date or time when the customer initiates the virtual currency transaction; (4) The value of virtual currency may be derived from the continued willingness of market participants to exchange fiat currency for virtual currency, which may result in the permanent and total loss of the value of a particular virtual currency, if the market for that virtual currency disappears; (5) The volatility and unpredictability of the price of virtual currency relative to fiat currency may result in a significant loss over a short period of time; (6) Any bond maintained by the licensee for the benefit of the customers of such licensee may not be sufficient to cover all losses incurred by such customers; and (7) Virtual currency transactions are irreversible and are used by persons seeking to defraud customers, including, but not limited to, a person impersonating a customer's loved one, threatening jail time, stating that a customer's identity has been stolen, insisting that a customer withdraw money from the customer's bank account and purchase cryptocurrency or alleging a customer's personal computer has been hacked. |
| Georgia | Licensed by The Georgia Department of Banking and Finance. (Lic. # 2261284 / NMLS# 2261284). If you have a complaint, please contact Standard Custody & Trust Company, LLC at +1 (212) 433-0590 or complaints@ripple.com. If you still have an unresolved complaint regarding Standard Custody & Trust Company, LLC’s money transmission activity, you may file it by contacting the Georgia Department of Banking and Finance - Consumer Resources: https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint |
| Kansas | If you have a complaint, please contact Standard Custody & Trust Company, LLC at +1 (212) 433-0590 or complaints@ripple.com. If you still have an unresolved complaint regarding Standard Custody & Trust Company, LLC’s money transmission activity, you may file it by contacting the Office of the State Bank Commissioner. If submitting electronically, submit your complaint here: https://www.osbckansas.org/consumers/file-a-complaint/ Mail or fax the completed consumer assistance form and attachments to: Kansas Office of the State Bank Commissioner Attn: Consumer Affairs 700 SW Jackson St, Suite 300 Topeka, KS 66603 Fax: (785) 371-1229 Email: complaints@osbckansas.org |
| Maryland | If you have a complaint, please contact Standard Custody & Trust Company, LLC at +1 (212) 433-0590 or complaints@ripple.com. If you still have an unresolved complaint regarding Standard Custody & Trust Company, LLC’s money transmission activity, you may file it by contacting the Maryland Department of Labor. The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding License No. 2261284 and NMLS ID: 2261284 by contacting the Commissioner’s office at: 100 S. Charles Street Tower 1, Suite 5300, Baltimore, Maryland 21202, or (888) 784-0136. Additional information about Standard Custody & Trust Company, LLC may be obtained at www.nmlsconsumeraccess.org |
| Minnesota | Standard Custody & Trust Company, LLC is committed to combating fraud. If you are located in the State of Minnesota and believe that your account has been accessed without your authorization, you did not initiate a transaction, are not the intended recipient of a transmission, or should you have any other questions or concerns regarding our services, please contact our Customer Support Team by phone at: +1 (212) 433-0590 or via email at complaints@ripple.com. You may also submit a complaint to the Minnesota Department of Commerce by phone at (651) 539-1500 or by mail at Main Office, Golden Rule Building, 85 7th Place East, Suite 280, Saint Paul, MN 55101, or contact the Consumer Financial Protection Bureau for questions or complaints about Standard Custody & Trust Company, LLC at https://www.consumerfinance.gov/ or by phone at (855) 411-2372. |
| Mississippi | The Mississippi Department of Banking & Consumer Finance recommends that you attempt to resolve your complaint with the financial institution first by contacting Standard Custody & Trust Company, LLC at +1 (212) 433-0590 or complaints@ripple.com to allow the opportunity to resolve the issue(s). If you still have an unresolved complaint regarding Standard Custody & Trust Company, LLC’s money transmission activity, you may file you complain online at https://dbcf.ms.gov/complaint-form/ . |