Senior Technical Writer, Blockchain Solutions
Please note this is for New York, NY, United States. You only need to apply to one location if there are multiple listed for the job.
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
The Work
We're looking for a Senior Technical Writer to join our team and empower developers and institutions to build on the XRP Ledger. In this high-impact role, you'll craft world-class technical content, including comprehensive documentation, insightful use cases, and clear code samples, all focused on solving real-world financial problems with blockchain-based solutions at an institutional scale.
You'll collaborate closely with engineering, product, and developer growth teams to ensure our documentation is complete, clear, relevant, and makes a significant impact on our audience.
What you'll do and the impact you'll have:
- Create and update documentation for the XRP Ledger, including concepts, developer API references, robust sample code, and end-to-end tutorials.
- Collaborate closely with product managers, engineering, developer growth, and other subject matter experts to understand and translate complex technical concepts into easily digestible content for diverse audiences
- Develop compelling, scenario-based use cases that highlight the practical application and real-world value of our blockchain solutions for institutional clients and developers.
- Craft clear, actionable tutorials and code samples in languages like Node.js, Python, JavaScript, and Java to accelerate developer integration.
- Continuously improve the user and developer experience by contributing to documentation tools and processes that enhance efficiency, scalability, and collaboration.
- Advocate for our users, proactively identifying problems and ensuring our content effectively addresses their needs.
- Stay ahead of blockchain and Web3 developments to keep our documentation current, relevant, and forward-looking.
- Review and edit content from peers, maintaining consistency, clarity, and adherence to style guides.
What you'll bring:
- 5+ years of experience as a technical writer, with a proven track record of writing for developer audiences, ideally in financial institutions or FinTech infrastructure.
- Demonstrated expertise documenting complex software systems and developer APIs, particularly in FinTech, enterprise software, or blockchain/cryptocurrency.
- Outstanding written and verbal communication skills, demonstrating a meticulous approach to English language proficiency and attention to detail.
- Deep customer empathy and strong analytical abilities to translate user needs into clear, concise documentation and tutorials.
- Strong technical competence and hands-on proficiency in developing functional tutorials and code samples in at least one language such as Node.js, Python, JavaScript, or Java.
- Expertise with Linux, Git, Swagger (OpenAPI), Markdown, and docs-as-code methodologies.
- A compelling portfolio of technical writing samples showcasing your ability to explain complex technical concepts effectively.
Bonus points for:
- Practical knowledge of blockchain fundamentals and their application in solutions.
- Familiarity with gRPC and specific blockchain protocols (Ethereum, Solana, or XRP Ledger.)
- Comfort with HTML, CSS, and React for documentation styling and optimization.
- Experience with open-source developer ecosystems, contributions, or community engagement.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Req ID: 25288