Careers

LATAM Implementation Manager

Chicago, Illinois, United States

Please note this is for Chicago, Illinois, United States. You only need to apply to one location if there are multiple listed for the job.

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, Ripple Treasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management.

We are hiring a LATAM-focused, Implementation Manager to drive client implementations and strategic initiatives. Within this role, you will work closely with internal and external teams to manage project scope, develop timelines and deliverables, coordinate resources, facilitate communication across stakeholders, oversee the execution of client objectives, and proactively escalate risks as needed.

This position requires strong project governance, process orientation, and client relationship management skills to drive structured planning and execution across multiple projects (typically 10-12 engagements). Exceptional organizational, problem-solving, and leadership abilities are essential to delivering high-quality outcomes.

WHAT YOU’LL DO:

  • Collaborate with product, implementation, development, consultants, and customer success teams to align project objectives and execution
  • Develop and maintain integrated project plans in accordance with internal project management standards
  • Manage project schedules, deadlines, and milestone tracking for internal and external stakeholders
  • Define and track critical success factors for each project, ensuring alignment with client objectives
  • Monitor and manage project budgets, ensuring financial adherence and proactive cost tracking
  • Identify and mitigate project risks, clarify roles and responsibilities, and escalate issues as needed
  • Establish project governance, ensuring oversight and compliance with delivery standards
  • Lead project communication, including regular status updates to executives, stakeholders, and business units
  • Identify opportunities for process improvements, automation, and efficiency enhancements

WHAT YOU'LL BRING:

  • 3+ years of experience in client-facing project management, preferably within a SaaS or B2B software environment
  • Strong relationship-building skills, with the ability to engage and influence stakeholders at various levels
  • Excellent listening, presentation, and consultative skills
  • Experience managing multiple complex projects simultaneously, often with remote resources and global teams
  • Strong technical aptitude and understanding of Treasury Management Systems (TMS) and financial software products
  • Proven ability to proactively identify, track, and manage project risks and issues
  • Highly organized with a track record of successfully delivering projects on time and within budget
  • Exceptional verbal and written communication skills, with the ability to tailor messages for different audiences

WHO WE ARE:

Do Your Best Work

  • The opportunity to build in a fast-paced start-up environment with experienced industry leaders
  • A learning environment where you can dive deep into the latest technologies and make an impact.  A professional development budget to support other modes of learning.
  • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
  • In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in. 
  • Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
  • We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

  • Competitive salary, bonuses, and equity
  • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
  • Employee giving match
  • Mobile phone stipend

Take Care of Yourself

  • R&R days so you can rest and recharge
  • Generous wellness reimbursement and weekly onsite & virtual programming
  • Generous vacation policy - work with your manager to take time off when you need it
  • Industry-leading parental leave policies. Family planning benefits.
  • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees. 

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
 

Req ID: 26080