Professional Services Consultant (Technical)
Please note this is for New York, NY, United States. You only need to apply to one location if there are multiple listed for the job.
At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK:
At Ripple, we’re building a world where value moves like information does today. Through our crypto solutions for financial institutions, businesses, and governments, we are improving the global financial system. Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer.
We believe data-driven decisions are the heartbeat of a successful enterprise. As a Professional Services Consultant, you are the critical link between our cutting-edge technology and the real-world financial goals of our global clients. Your mission is to deeply understand a client's unique business environment and architect a SQL-backed configuration that transforms their treasury operations into a powerhouse of efficiency.
WHAT YOU’LL DO:
- Discovery & Strategy: Lead deep-dive discovery sessions to uncover client pain points, workflows, and technical requirements.
- Solution & Data Architecture: Design the "To-Be" state, determining the optimal configuration of Ripple Treasury. You will be responsible for the structural integrity of the data migration and system integration.
- Advanced SQL Engineering: Design and execute complex SQL scripts for data mapping and custom reporting. While we leverage AI tools to accelerate script creation, you will own the validation, optimization, and "sanity-checking" of all code.
- Technical Troubleshooting: Act as the Tier 3 point of contact for implementation issues, diagnosing and resolving data-level discrepancies by tracing logic through complex database schemas.
- Trusted Advisory: Act as a subject matter expert, guiding clients through treasury best practices and helping them modernize legacy processes using data-driven insights.=
- Implementation & Configuration: Take a hands-on approach to configuring the platform, ensuring the technical setup—from the UI to the database—aligns perfectly with the strategic vision.
- Enablement & Training: Facilitate high-impact training sessions that empower users and ensure the client realizes the maximum ROI.
WHAT YOU'LL BRING:
- SQL Logic & Structure: 3+ years of expert-level proficiency in SQL. You must demonstrate "Architectural Thinking"—the ability to understand relational database design and indexing without relying solely on AI-generated syntax.
- Technical Aptitude: Experience navigating complex software ecosystems and understanding exactly how data flows between treasury systems, banks, and ERPs.
- AI Augmentation Literacy: Experience using AI tools to increase coding velocity, coupled with the critical eye necessary to debug and refine AI-produced logic.
- Implementation Background: 3+ years of experience in client-facing solution consulting or software implementations, specifically in ERP or SaaS.
- Treasury Domain Expertise: Deep knowledge of cash management, payments, risk, or hedge accounting.
- Financial Fluency: Comfortable discussing cash flow, debt, and financial risk with Corporate Treasury and Accounting teams.
- Consultative Mindset: You don't just take orders; you ask "why," challenge the status quo, and lead clients toward better outcomes.
- Communication Skills: The ability to translate "tech-speak" (SQL logic and API structures) into "CFO-speak" (ROI and financial risk mitigation).
- Problem-Solving DNA: A passion for diagnosing issues at the root cause rather than applying "band-aid" fixes to data errors.
WHO WE ARE:
Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend
Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Req ID: 26078